eCommerce Order Fulfilment Solutions provided by iThink Logistics

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Don’t worry if you are not familiar with eCommerce fulfillment services; you regularly receive them. Prominent online businesses have just one thing in common: excellent eCommerce fulfillment services.

One company may produce the best product globally, but if their eCommerce shipping service is below average, the product won’t become the best in the market.

The website of the eCommerce company could be excellent and have the best sales funnel for customer retention. Still, if the eCommerce fulfillment is not up to the mark, the online business will see no future growth. eCommerce fulfillment might not be something that everybody is excited about, but it can make or break a company.

A recent study showed that free shipping is the top feature for online shopping (shoppers’ favorite). And it will be the best attraction for the customers for a long time; hence, it is the feature that influences around 83% of online shoppers to shop.

The study shows that service/product delivery speed also matters, and customers will halt the order if the fulfillment price is too high. But what does this fulfillment mean?

eCommerce fulfillment

It is a section of eCommerce operation that delivers the services/products to the shoppers. The e-fulfillment process has several things.

The four fundamental components of the e-fulfillment process:

  • Fulfillment center integration and eCommerce store
  • Inventory management and receiving
  • Fulfillment of order
  • Return processing

What are the features of a great order fulfillment solutions provider?

There several features of a company offering order fulfillment solutions, they are:

AI-Driven NDR Tool

4 step verification

Automated reattempt

Multifunctional dashboard

Auto-generated reports

AI-Driven recommendation engine

same day pickup

Live NDR update

RTO

Differentiate through demographics

Save expense with the recommendation engine

Live NDR update

Easy communication

Real-time tracking

Early issue detection

Easy updates

Detailed NDR report

NDR %

RTO %

Reverse order NDR

Reduce revenue loss

Reverse pickup (DTO)

Net Promoter score

White label tracking page

Re-engaging your customers

Real-time tracking

Accurate data calculation

Customized tracking page

Regular updates

Automated billing reconciliation system

Daily remittance

Automated process

Easy to understand the reconciliation process

Check daily remittance

Weight and freight charges for forwarding and reverse

Faster weight discrepancy resolution

Detailed wallet transaction

Easy credit notes

On-demand ledger

Rate calculator

Postpaid payment

Easy credit transfer

Faster COD remittance

No manual recharge

Easy payment

Email and SMS notifications

Build trust

Reduce non-delivery rates

Increase customer loyalty

Reduce frequent support calls

Easy integration

Automated setup

Faster order procession

Streamlined operation

Real-time sync

Tailor-made support

Experienced team

Customer relationship management system

Seamless eCommerce shipping

These are the signs that a company is the best shipping solution for eCommerce, and your business can integrate the software solution.

What’s there for the eCommerce firm in the future?

The future indeed belongs to the company that can deliver the products and services at the fastest rate and convenience of the customers. The smoothest delivery and inventory management will succeed in taking a business forward and bringing revenue and loyal customers.

To succeed in online business, every firm should focus on their logistics and remove any delays or hindrances in their supply chain channel across the world. If you follow these things, your products and services will be the top-selling ones in the future. As said before, the quality of your products doesn’t matter if the supply chain is broken.

 

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